Eric Johnson is a product designer at
Verizon, previously DaVita.
Increased critical task completion speed by 42% with improved information architecture.
Account redesign for Visible by Verizon, an all-digital wireless carrier.
Transforming a post-MVP product into a trusted clinical platform
Healing treatment-resistant depression and PTSD requires deep trust in the platform delivering care. I redesigned onboarding, clarified the founders’ brand vision, and introduced guidance informed by user research, support conversations, and competitive analysis.
Delivering a legally-mandated data management portal one month ahead of schedule.
CCPA details, working with legal counsel, presenting final designs to Verizon’s executive legal board.
Archive —
Avion
Boosting ancillary revenue for airlines through an in-flight entertainment platform.
